Shipping policy
Thank you for shopping with BloomAnchor. We are committed to delivering your order safely, efficiently, and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through BloomAnchor.space.
Free Worldwide Shipping
We proudly offer FREE worldwide shipping on all eligible orders.
There are no minimum purchase requirements to qualify for free shipping.
Order Processing
Orders are processed Monday through Friday, excluding weekends and public holidays.
Typical processing time is:
- 1–2 business days
During peak shopping seasons, promotional events, or holidays, processing may require additional time.
Once your order has been processed, you will receive a shipping confirmation email containing your tracking information whenever available.
Estimated Delivery Time
Our standard delivery timeframe is:
- 7–10 business days
Delivery times are estimates only and may vary depending on:
- Destination country
- Customs clearance
- Local postal services
- Weather conditions
- Carrier delays
- National holidays
- Unexpected logistics disruptions
While we work closely with our shipping partners to ensure timely delivery, BloomAnchor cannot guarantee exact delivery dates.
Shipping Destinations
BloomAnchor proudly ships to customers around the world.
If shipping restrictions apply to your location, you will be notified during checkout or contacted by our customer support team.
Order Tracking
Once your order has shipped, you will receive tracking information by email (when available).
Please allow up to 48 hours for tracking information to become active after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other government fees depending on your country's regulations.
These charges, when applicable, are the responsibility of the customer.
BloomAnchor has no control over customs processing or fees imposed by local authorities.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address results in delivery delays, returned packages, or failed deliveries, additional shipping charges may apply for reshipment.
Please contact us immediately if you notice an error in your shipping details after placing an order.
Lost or Delayed Shipments
If your package has not arrived within the expected delivery timeframe, please contact our customer support team.
We will work with the shipping carrier to investigate the shipment and help resolve the issue as quickly as possible.
Damaged Packages
If your order arrives visibly damaged:
- Take photos of the package and product immediately.
- Contact us within 7 days of delivery.
- Include your order number and photos so we can assist you promptly.
Depending on the situation, we may offer a replacement, refund, or another suitable solution.
Multiple Shipments
If your order contains multiple items, they may occasionally be shipped separately from different fulfillment centers to ensure the fastest possible delivery.
There will be no additional shipping charges for separate shipments.
Shipping Delays
Occasionally, deliveries may experience delays due to circumstances beyond our control, including:
- Severe weather
- Customs inspections
- Transportation disruptions
- Public holidays
- Carrier capacity issues
- Global logistics events
We appreciate your patience and understanding should these situations occur.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
BloomAnchor
Website: BloomAnchor.space
Email: support@BloomAnchor.space
Phone: (519) 621-0720
Address:
1853 Sainte-Catherine St. West
Montreal, Quebec H3H 1M2
Canada